
Booking a session with us is easy! Just visit our website and use the [booking/contact] form.
Feel free to reach out to us with your preferred date, even if it's more than a year in advance. It's best to secure your booking with us at least 12 - 18 months in advance to ensure availability and ample time for planning.
Our payment policies vary, but generally, a deposit or partial payment may be required to confirm your booking in advance. Remember, the earlier you book, the more likely you are to secure your preferred date and time. Feel free to contact us for more information or to start the booking process!
We understand that plans can change. Please refer to our rescheduling policy in the contract to understand the process and any associated fees.
Yes couples are required to provide transportation to-and-fro if there are multiple venues and also to the outdoor portion of the session. Providing transportation ensures that the team can focus solely on capturing the event without worrying about travel logistics.
The team will report at least 1 hour before the preparation ends. We usually cover the bride getting ready at her prep venue. However, if both the groom and the bride are at the same prep venue, we could cover both sides.
Safety is our priority. If weather becomes an issue, it's always a good idea to have a backup plan. We can help you source wet weather locations to ensure your special day goes smoothly.
Out cancellation and refund policy is outlined in our terms and conditions. We aim to be flexible and understanding.
Unfortunately, coverage hours included in your package cannot be divided or split within a day. You may wish to split the event hours in 2 days with a split day charge of $300 per day. For 13 - 16 hours packages, however, you may split the coverage hours to maximum of 2 days consecutively. Any splitting of additional day, split day charges might be incurred. event breaks are counted as working hours as well.
Minimum hours for a second shooter is 5 hours. Though, we highly recommend couples to get a second shooter for the full hours to maximise possible creative angles.
Unlimited! We strive on documenting your wedding, we don't put a limit as your wedding could have plenty of memorable moments. We give as much as we capture excluding duplicates of photos, test shots and other unusable shots.
After the session, we carefully select and edit the best shots. You can expect to receive your photos/ film within 8 - 16 weeks.
Absolutely! A first draft of the video will be given for you guys to check before we submit.
You can always ask us wedding related question along the way. As a collective effort, we will do our best to answer and help couples ensure that their journey throughout will be a pleasant one.